Every Portal login has one role. Your role decides what shows up in the sidebar and what you can change. Whoever set up your account picked it.
Where to see your role
Click your name at the bottom of the Portal sidebar. The menu that opens shows your email and your role. That menu spells the client roles out in full: Client Owner, Client Admin and Client Viewer. Invitation emails call them Owner, Administrator and Viewer. Same roles.
Lab roles
These are the people who work at a lab that runs on the Portal.
| Role | In your sidebar |
|---|---|
| Lab Admin | Dashboard, Orders, Companies, Instruments, Test Catalog, Pricing, Analytics, Import Data, Billing, Team, Settings |
| Lab Tech | Dashboard, Orders, Instruments, Test Catalog, Import Data |
Lab client roles
These are the people at a brewery or producer who send samples to a lab.
| Role | In your sidebar | Places orders |
|---|---|---|
| Owner | Dashboard, Orders, Products, Analytics, Billing, Team, Settings | Yes |
| Administrator | Dashboard, Orders, Products, Analytics, Settings | Yes |
| Viewer | Dashboard, Orders, Products, Analytics, Settings | No, read-only |
Contract facility roles
Contract facilities call orders Sampling Events. Facility guides are in progress.
| Role | In your sidebar |
|---|---|
| Facility Admin | Dashboard, Companies, Batches, Sampling Events, Test Requests, Instruments, Test Catalog, Pricing, Analytics, Import Data, Team, Settings |
| Facility Tech | Dashboard, Batches, Sampling Events, Test Requests, Analytics, Import Data |
| Contract Client | Dashboard, Batches, Sampling Events, Test Requests, Analytics, Settings |
Need a different role?
Ask the person who manages your team: a Lab Admin or Facility Admin, or your company's Owner if you're a lab client. If you open a page your role can't use, the Portal shows You can't open this page. Everything else you use still works.